Postage and shipping

  • I live outside the UK- can I still order from you?

    Yes! Our postage rates at checkout are correct up to 1.9 kg, if you wish to order more than that please contact us directly for a personal postage quote. If you have over two kilos in your basket during checkout, we have purposely overpriced the postage and ask customers to contact us directly fo...
  • When should I expect my coffee order to arrive?

    RAVE lead time We have an 8.00 a.m. cut off for orders to ship out the same day. Orders placed after 8.00 a.m. will be despatched on the next working day. Working days are Mon - Friday, if you order after 8am on Friday then it will be processed the following Monday. Postal company lead times R...
  • Which postal companies do you use for shipping?

    We use Royal Mail standard first and second class postage for all orders under three kilos in weight, this is an untracked service. We have the option for you to use Parcelforce 24hr tracked delivery. Some orders over three kilos may be sent Parcelforce should we choose to. RAVE lead time Your ...