• Has my coffee been despatched

    You can track the status of your order from the Contact / Hub Page. Click "Find Order" input your order number and email address. If your order has been despatched but not received then contact us below.
  • I am missing an item from my order

    If you find that you are missing an item from your order and you have not been advised of a reason for this then please contact us here (https://ravecoffee.reamaze.com/conversations/new). Please have your order reference number ready from the packing slip contained within the package. We will g...
  • I have received an incorrect item in my order

    If you have received an incorrect item in your order from us, please contact us here (https://ravecoffee.reamaze.com/conversations/new) and we will get this corrected for you as quickly as possible. We will need your customer reference number from your packing slip and details of the error made w...