Can I log in to manage my subscription?
Only the email address associated with the purchase of the original subscription can log in. If you have received the subscription as a gift and want to make a change then contact the office here and we will be happy to help you.
I’d like to change to whole bean or a different grind type, what do I do?
We need to change this for you. Please contact the office here with the details that you want to change.
I have just received a bag of coffee as a subscription gift, what happens next?
You don't need to do anything, we will continue to ship out your coffee each month on the anniversary of the first bag. You will receive a different bag of coffee each month for the duration of your subscription.
What changes can RAVE make to my Gift Subscription?
RAVE can make the following changes to your gift subscription for you:
Update your delivery address
Change your next delivery date
Pause your deliveries
Change to whole bean or a different grind type
Change from a Discovery to Traditional coffee selection, or vice versa. (To read more about the ...
When does my subscription expire?
It will expire after 3, 6 or 12 months. You should have received a note in the first delivery indicating which subscription length you have been gifted.
If you need this confirmed then please contact us here.
What happens when my subscription comes to an end?
If you want to still keep receiving delicious coffee each month then why not sign up for a recurring monthly subscription? Just visit our subscription page on the website and select the subscription 'For Me' option.
Will the coffee fit through my letterbox?
Our gift subscriptions are sent in compact cardboard boxes which fit through most letterboxes. The measurements of the subscription boxes are - Height: 40mm, Width:180mm, Length: 270mm
They are sent by Royal Mail Tracked post, so if the package does not fit through the letterbox and the recipie...