Your Account

  • How do I log into my account?

    Log into your RAVE account via 'My Account' Login at the top right-hand side of any webpage via laptop, tablet or mobile device. You are able to make a purchase with us as a guest, meaning you don't yet have an account.  If this is the case then click 'New Customer' and sign up using the email y...
  • I tried to log in but it says I don’t have an account with you?

    It is possible to purchase a product/subscription without creating an account with us by using the “Guest Checkout”. To create an account and manage your purchases, follow the link below and 'Sign Up' using the email you used for your previous purchase. This will link previous purchases to your ...
  • How do I change my delivery address?

    To update your delivery address you will need to log in to your RAVE account. Once you are logged in to your account, on the left-hand side under 'Primary Address' click 'View Addresses'.  You may have several different addresses listed. The address that is marked Default will be the current pri...
  • How do I reset my password?

    If you wish to reset your password on your account please contact us here and we will send through an email link for you, then simply follow the instructions. If you need to get this changed urgently, outside of our office hours, you can use the 'forgot password' link and create your new password...
  • How do I update the email address associated with my account?

    If you need to update the email address associated with your RAVE account, we need to do this for you.  Just contact us here.o Just let us know your current email address and what you need it to be changed to.