Your Account

  • How do I log into my account?

    Desktop or Tablet - Log into your website account via "My Account" at the top right-hand side of any web page. Mobile Device - Menu / Login. You may have made a purchase using "Guest Checkout" meaning you don't yet have an account. If this is the case then click "New Customer" and sign up usin...
  • I tried to log in but it says I don’t have an account with you?

    It is possible to purchase a product without creating an account as a “Guest Checkout”. To create an account and manage your purchases, follow the link below and sign up using the email you used for your previous purchase. This will link previous purchases to your new account. Register for New Ac...
  • How do I change my delivery address?

    Log in to your account (follow FAQ "How do I log in to my account?") On the left-hand side under "Primary Address" click "View Addresses" You may have several different addresses listed. The address that is marked "(Default)" will be the current Primary delivery address. Either "Edit" an existing...
  • How do I reset my password?

    If you wish to reset your password on your account please contact us here (https://ravecoffee.reamaze.com/conversations/new) and we will send through an email link for you, then simply follow the instructions. If you need to get this changed urgently, outside of our office hours, you can use the ...